Contact us

Contact Us

At Freekid, we value your inquiries and feedback. Our dedicated customer support team is here to assist you during your shopping experience. Please feel free to reach out to us through the following channels:

Email Support:

  • For general inquiries, order assistance, or any other questions, you can contact us via email at info@freekid.de. Our team operates with a commitment to a 24-hour response time during business hours, ensuring your concerns are addressed promptly.

WhatsApp Support:

  • Need real-time assistance? You can reach us on WhatsApp at +49 1010 1010101. While our WhatsApp support may not be available 24/7, we strive to respond as quickly as possible during business hours. Whether you have questions about products, orders, or anything else, we're here to help within our operational hours.

Feel free to use the contact method that suits you best. We appreciate your trust in Freekid, and we look forward to making your shopping experience delightful! Please note that our response time is based on the Berlin time zone.

Thank you for choosing Freekid. Your satisfaction is our priority!