Shipping
Shipping Information
At Freekid, we aim to provide you with a delightful shopping experience, ensuring your orders reach you in a timely manner. Please find detailed shipping information below:
International Shipping (Worldwide from China):
- Duration: 2-4 weeks
- Our products, sourced from our warehouse in China, are meticulously packed and dispatched globally. While international shipping may take 2-4 weeks, please be assured that we are dedicated to minimizing any potential delays.
Domestic Shipping (Germany to EU):
- Duration: 1-2 weeks
- Specifically for our European customers, select items are available for shipping directly from our warehouse in Germany. This option ensures a faster delivery time of 1-2 weeks within the EU.
Warehouse Locations:
- Freekid operates warehouses in both China and Germany. While most items are shipped from our China warehouse for worldwide orders, certain products are stocked in Germany for quicker delivery within the EU.
Shipping Partners:
- We collaborate with reliable shipping partners to guarantee secure and prompt deliveries. Tracking information will be provided once your order is dispatched, allowing you to monitor its journey until it arrives at your doorstep.
Customs and Duties:
- Please note that international shipments may be subject to customs duties and taxes, which are the responsibility of the recipient. Freekid provides accurate information for customs clearance to minimize any potential delays.
Germany Warehouse Note:
- Some items are available for direct shipping from our warehouse in Germany. Look for the "Germany Warehouse" option during checkout for faster delivery within the EU.
Customer Support:
- If you have any questions or concerns regarding your order, our dedicated customer support team is here to assist you. Contact us at info@freekid.de, and we'll be happy to help.
Thank you for choosing Freekid. We're thrilled to bring joy to your doorstep worldwide!